We understand the importance of keeping track of your account's activity and ensuring its security. If you're wondering how to locate and manage your active sessions on our platform, this article will guide you through the process. Monitoring your active sessions helps you stay informed about who has accessed your account and allows you to take action if needed.
Step-by-Step Guide to Managing Active Sessions
1- Log in to Your Account Start by logging in to your Knooz account using your email and password.
2- Access Profile Settings
Locate the profile icon in the top right corner of your Knooz account dashboard and click on it.
From the dropdown menu, select "Profile Settings."
3- Initiate the Device and Activity Section from Security Settings
Navigate to the security settings.
Click the "Manage" button to view active sessions. Here, you'll see a list of devices and IP addresses that have recently accessed your account. You can delete any device from this list if needed.
Click the "More" button to view detailed account activity. This allows you to track all activities in your account.
Important Security Tips
If you notice any unusual activity in your account, it is advisable to:
Change your password immediately.
Enable two-factor authentication (2FA) to add an extra layer of security.
Please don't hesitate to contact our customer support team to review any suspicious activity. We're here to help and ensure your account remains secure.
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