Introduction to Knooz P2P trading


What is Knooz P2P Trading?

Knooz P2P is a peer-to-peer (P2P) marketplace that allows users to trade cryptocurrencies directly with one another, using their preferred local currency, chosen price, and preferred payment method. The platform ensures a safe and secure trading environment with multiple layers of protection, including escrow services, along with 24/7 customer support to assist in any issues. Users can conveniently buy and sell cryptocurrencies via the Knooz website or the Knooz App, providing flexibility and ease of use.


How does P2P Trading work?

On the Knooz P2P marketplace, all buy and sell offers are listed by Knooz users themselves. Instead of trading with the platform, users interact directly with one another, choosing the price they wish to trade at, as well as the preferred payment method. This feature allows traders to browse available offers and select the most suitable option for them in terms of price, payment method, and currency.

Knooz P2P supports many different payment methods, providing flexibility and convenience for global users. Whether you prefer bank transfers, PayPal, mobile payment apps, or other services, you can select the option that best fits your needs. Additionally, you can customize your P2P trading experience by filtering offers based on criteria such as payment method, currency, and location.


As a P2P Trader, how am I protected?

Knooz P2P incorporates an escrow system to safeguard both buyers and sellers during every transaction. When an order is created, the cryptocurrency being traded is temporarily held by Knooz in escrow. This means the seller's crypto is locked and cannot be withdrawn until both the buyer and seller confirm the transaction's successful completion. If any issues arise during the process, the platform’s support team is available to step in and assist.

This escrow process ensures that the seller cannot access the funds before receiving payment, and the buyer is guaranteed that their funds will be transferred once payment is confirmed. If any disputes occur, the Knooz customer support team can help resolve the matter fairly. This level of protection makes Knooz P2P a safe space for all users to trade confidently.


Getting Started

To access the P2P trading features on Knooz, users must complete identity verification (KYC) to confirm their personal information. This process helps maintain a secure trading environment and prevents fraudulent activities. Additionally, Knooz requires that you enable two-factor authentication (2FA) through Google Authenticator. These added security steps ensure that you are the one performing the transaction.

Once your account is verified and security settings are in place, you are ready to start trading on Knooz P2P.


What are the transaction fees on Knooz P2P?

Knooz P2P may charge transaction fees for both takers (those who accept an offer) and makers (those who create an offer). The fees vary depending on the market, and details can be found on the Fees & Transactions Overview page. Additionally, your payment service provider may charge fees for transferring money, which should be considered when planning a trade.

For more information on fees, visit the dedicated fee schedule section.


Contact Support

If you encounter any issues during the P2P trading process or have any questions, our customer support team is available 24/7 to help you. We are committed to ensuring a smooth and secure trading experience for all users.

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