After your account is created, verifying your account will allow funds to be deposited and trades to be made.
If any feature requires KYC, a pop-up will appear informing you to verify your identity. Click the "Submit ID" button to proceed with the identity verification.
Verifying Your Account
Follow these steps to complete the KYC (Know Your Customer) verification process:
1- Log in to Your Knooz Account
Enter your credentials and log in.
2- Access Profile Settings
Locate the profile icon in the top right corner of your Knooz account dashboard and click on it.
From the dropdown menu, select "Profile Settings."
3- Update Profile Information
In the Profile Settings, enter your address, postal code, and city.
Review all your information carefully, then click the "Update" button.
Click the "Verify" button to start the KYC process.
4- Initiate the KYC Process from Security Settings
Or navigate to the security settings.
Click the "Verify" button to continue with the KYC process.
5- ShuftiPro KYC Verification
Knooz uses ShuftiPro as a third-party KYC provider.
Read and agree to the Privacy Policy by checking the checkbox.
Click "Verify Me" to proceed.
6- Language Selection
You can select your preferred language from the language button for ease of use.
7- Document Type Selection
Choose the type of document you want to use for verification.
You can proceed using your mobile by clicking on the phone icon.
Scan the QR code to continue the verification on your mobile or tablet.
8- Upload Documents
If using a national ID or Driver's license, upload both the front and back sides.
If using a passport, upload the info page.
When using a mobile, you will need to take photos of the front and back sides of the document.
Please follow the instructions shown in the images below when uploading or photographing your documents.
9- Review and Edit Details
Review the extracted details and edit them if necessary.
10- Take a Selfie
You will be required to take a selfie (uploading a selfie is not allowed).
If your PC camera is not working or doesn't exist, you should use your mobile to continue the process.
Follow the selfie guidelines provided here
11- Completion Notification
You will be notified via email once the verification is complete.
Related Articles
For more information, you can refer to the following articles:
1- Document Requirements for Verification
3- Verification Processing Time
By following these steps, you can successfully complete the KYC verification on the Knooz platform and start trading securely.
If you encounter any issues during the verification process, please do not hesitate to contact our customer support team. We are here to assist you.
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