Set up 2FA

Setting up Two-Factor Authentication (2FA) on your Knooz account is a straightforward process. Follow these steps to enhance the security of your account:

Step 1: Download Google Authenticator

First, download the Google Authenticator app to your iOS or Android mobile device. If you already have the app, proceed to Step 2.

Step 2: Log in to Your Knooz Account

Step 3: Access Profile Settings

Locate the profile icon in the top right corner of your Knooz account dashboard and click on it. From the dropdown menu, select "Profile Settings."

Step 4: Enable Google Authentication

Navigate to the Security Settings section and click the "Enable" button next to the 2FA

option.

Step 5: Set Up Google Authenticator

Open the Google Authenticator app on your mobile device and scan the QR code displayed on the screen. Alternatively, you can enter the code manually. Once done, enter the 2FA code generated by the app into the appropriate field on the Knooz platform and click ‘Enable 2FA’.

Step 6: Log in Using 2FA

Log in to your Knooz account again. After entering your username and password, you will be prompted to enter the 6-digit 2FA code from your Google Authenticator app. Remember, Google Authenticator generates a new code every 30 seconds.

By following these steps, you'll enhance the security of your Knooz account with an additional layer of protection. If you encounter any issues, please contact our customer support team for assistance.