All information and documents you submit for account verification are reviewed using either automated or manual methods. The time it takes to verify your account can vary depending on the method used.
Most verification requests are processed automatically and typically take about 3-5 minutes. This quick turnaround allows you to start using your account features without significant delays.
In some cases, your application may require manual review. This process can take a few days to complete. Manual reviews are necessary when additional checks are needed to ensure the accuracy and authenticity of the submitted information.
During periods of high demand, processing times may be extended. If you experience a delay, it doesn’t necessarily indicate an issue with your application. Rest assured, we are working diligently to process all requests as quickly as possible.
We will contact you if we need any further information. Please monitor the email associated with your Knooz account for updates. If you have any questions or concerns during the verification process, our customer support team is here to help.
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